How can we help you?

Loyalty

How do I become a member of your Loyalty programme?

You can sign up in store, online or contact out Customer Care team here. Our Loyalty programme has a minimum annual spend of $100, so you’ll need to make a purchase to validate your membership. Once you’ve done this, you...

Read More

Where can I return my order, if I change my mind later?

You can do this in any of our stores! Or you can contact our Customer Care team here for a returns form, and return the shoes to our Distribution Centre.
Read More

Can I use my loyalty vouchers online?

Yes you can, and it’s so easy too. Simply log-in, find something you love and then at the checkout select the exclusive reward you would like to redeem. If you haven't shopped online with us previously, please create an online account using the same email address that you gave to our in s...

Read More

What are the terms and conditions of my rewards?

Minimum spend applies for each Loyalty Reward. Not valid with any other offers or rewards. Includes sale items. Only one reward may be redeemed per transaction. Each reward may be used once only throughout season and may not be used as a layby payment. Excludes purchases of gift car...

Read More