Why was my order cancelled?
Once you place your order with us, we then make contact with our stores or warehouse who stock the product you have requested. They then accept our request and dispatch it directly to you. Orders can be cancelled by us for the following reasons
- The stock you have requested has been found by staff as damaged.
- If the item you have ordered has low stock, it could be purchased in-store before we begin processing your order.
- Unforeseen production/stock error issues.
- Unforeseen mismatch issues.
- Quality concerns
Should you have any queries about your cancelled order or would like to know more, please do not hesitate to contact our Customer Care team here.