Terms & Conditions

Need a hand?

Please don't hesitate to contact us for any questions or queries that you may have.


*Prices as marked. Excludes the purchases of gift cards and care products. Available for a limited time only. If you're not happy with your online purchase, we'll happily give you a full refund or exchange (including sale items) within 14 days of receiving your order.


Care Products

*Unfortunately, we cannot guarantee the use of Merchant 1948 care products on other brand’s shoes. Please refrain from using Merchant 1948 care products on shoes made by other brands. Merchant 1948 cannot be held liable for the results produced by using our care products on other branded shoes. If you purchase our care products online, please note that they are non-refundable. 


Gift Cards

*Gift cards cannot be purchased in conjunction with any promotions or sales. Any items can be purchased with gift card online or in store. Any items purchased with a gift card that are returned for a refund will be refunded onto gift card. Afterpay cannot be used to purchase gift cards. Please chose wisely, Gift Cards cannot be returned, redeemed or exchanged for cash.


Mailing List Sign Up Voucher

*Get $20 off your next purchase with your unique code. Discount will be applied once the code supplied in your email is entered to the discount code field on the cart page. This offer may not be used on sale items, care products or gift cards. Not valid in conjunction with any other offers or loyalty. Redeemable online and in stores.


Extra 30% off Sale

*Offer valid on sale items only. Discount will be applied after items are added to the cart. Discount is off the lowest marked sale price. Cannot be used in conjunction with any other offers. Excludes purchases of gift cards and care products.