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Terms and Conditions

Gift Cards

*Gift cards cannot be purchased in conjunction with any promotions or sales. Any items can be purchased with gift card online or in store. Any items purchased with a gift card that are returned for a refund will be refunded onto gift card. Afterpay cannot be used to purchase gift cards.
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Care Products

*Unfortunately, we cannot guarantee the use of Merchant 1948 care products on other brand’s shoes. Please refrain from using Merchant 1948 care products on shoes made by other brands. Merchant 1948 cannot be held liable for the results produced by using our care products on other branded shoes...

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Monogramming

- It is the customer’s responsibility to ensure that all information submitted to Merchant 1948 is correct. - Merchant 1948 will not be held responsible if the customer provides incorrect or unclear information as to the details of their monogrammed product. - Please note that as all our mon...

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Autumn Winter 20 Loyalty Vouchers

Diamond: *Terms and conditions apply. $30 off 1 item: minimum spend $100. $40 off 1 transaction: minimum spend $150. 30% off 1 bag: discount applies to bags only. 30% off 1 pair of Deuce: discount applies to Deuce sneakers only, excludes jandals. All loyalty rewards: not valid with any other offers...

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COVID-19

You can read our company update for COVID-19 here Alternatively, you can visit our help page for FAQ's Our live chat and phone lines will continue to be open if you have any other questions for our te...

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Sale

*Offer valid on sale items only. Discount will be applied after items are added to the cart. Discount is off the lowest marked sale price. Cannot be used in conjunction with any other offers. Excludes the purchases of gift cards and care products. Available for a limited time only. 
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