How can we help you?

Terms and Conditions

Gift Cards

*Gift cards cannot be purchased in conjunction with any promotions or sales. Any items can be purchased with gift card online or in store. Any items purchased with a gift card that are returned for a refund will be refunded onto gift card. Afterpay cannot be used to purchase gift cards.
Read More


*Prices as marked. Excludes the purchases of gift cards and care products. Available for a limited time only. If you're not happy with your online purchase, we'll happily give you a full refund or exchange (including sale items) within 14 days of receiving your order.
Read More

Loyalty Vouchers

SPRING SUMMER 20 VOUCHERS ARE LIVE NOW. SIGN UP TO OUR EMAILS TO STAY UPDATED  Diamond: *Terms and conditions apply. $30 off 1 item: minimum spend $100. $40 off 1 transaction: minimum spend $150. 30% off 1 bag: discount applies to bags only. 30% off 1 pair...

Read More

Care Products

*Unfortunately, we cannot guarantee the use of Merchant 1948 care products on other brand’s shoes. Please refrain from using Merchant 1948 care products on shoes made by other brands. Merchant 1948 cannot be held liable for the results produced by using our care products on other branded shoes...

Read More

Buy one, get 25% off all additional items storewide

*Buy any item to receive 25% off all additional items storewide. Discount will be applied to item of equal or lower value. Excludes purchases of gift cards or care products. Not valid in conjunction with any other offers or loyalty rewards. Limited time only.
Read More