Sole Rewards
Sole Rewards
Your passion for footwear should be rewarded. Join now to get instantly rewarded and free shipping on all orders
Want to Join?
If you love footwear, you’re in the right place. To become a member of our Loyalty Programme, all you have to do is sign up. Once you’re a member, you’ll receive your exclusive rewards the following season. The more you spend, the more we reward you! Got any more questions? Visit our FAQ page
How It Works
Sole Rewards have four tiers of benefits. The more you spend over 12 months, the more you are rewarded. You can use your rewards online or in one of our Merchant 1948 stores. Each time you shop with us, make sure you are logged into your account. To find your tier & available rewards, log in to your account and find them under "Sole Rewards" or speak to one of our friendly team members. We'll keep you updated on all things Sole Rewards via email - so make sure you've entered it correctly! As well as your birthday, because who doesnt love birthday rewards? If you've got any questions, read our handy FAQ's here.
Birthday Vouchers
Early Sale Access
Discretionary Discounts
Sole Rewards FAQ
Can anyone be a part of Merchant Sole Rewards?
Almost anyone in Australia or New Zealand can be a part of Merchant Sole Rewards. There are some exclusions including Overland Team Members, please visit our Terms & Conditions to find out more.
How do I become a member of Merchant's Sole Rewards?
It's free to sign up and all members recieve free shipping and a welcome voucher. From there the more you spend, the more you get rewarded! All you need to do is create an account with us. You can sign up in store, or online here or contact our Customer Care team here. Your email address needs to be included in your account information to receive Sole Rewards benefits.
I was a member of the old loyalty programme, do I need to join? Is my previous spend included?
Nope, you don't need to join - we've already signed you up! And your previous spend from the last 12 months was used to assign your new tier. When we launched the Sole Rewards programme, we reviewed the combined spend (both in-store and online) of all of our current loyalty members for the past 12 months and assigned them a tier that was the equivalent or higher than their previous tier. This automatically joins them to the Sole Rewards programme. If you were a member of our loyalty programme in 2021 and don't believe you have been assigned a new tier in Sole Rewards, please get in touch with our customer care team here.
