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4.3
Rated 4.3 out of 5 stars
Based on 4 reviews
Total 5 star reviews: 3 Total 4 star reviews: 0 Total 3 star reviews: 0 Total 2 star reviews: 1 Total 1 star reviews: 0
75%would recommend this product
SizingRated 0.0 on a scale of minus 2 to 2
4 reviews
  • C
    Catherine
    Verified Buyer
    I do not recommend this product
    Rated 2 out of 5 stars
    2 days ago
    Brie Ballet Flat

    Ordered these online and honestly it's my fault that I didn't try these in store.

    These are quite painful to wear, even after a couple of months of owning them and breaking them in as much as I can. I don't know if it's because it's patent leather so it's quite structured and stiff, but the back (and back sides) of the shoe really digs into my heels. I've had to buy gel heel cushions to help my poor feet but have to keep replacing them because they won't stick to the fabric of the shoe. Really wanted to like these but the shoe is just stiff.

    SizingRated 0.0 on a scale of minus 2 to 2
    Merchant 1948
    2 hours ago

    Hey Catherine,

    We're so sorry to hear that the Brie Ballet Flats have been causing you discomfort! That's really disappointing, especially after giving them a couple of months to break in. We totally understand how frustrating it must be when you really wanted to love them.

    You're right that patent leather can be quite structured and stiff compared to other materials, and we're sorry that the back of the shoe is digging into your heels despite your efforts with gel cushions. That's definitely not the comfortable experience we want for our customers.

    If you would like, you can contact us to organise a visit to the workshop so you can get it stretched. We have one in Newmarket, Auckland. This should hopefully solve the pain element. More info here: https://www.merchant1948.co.nz/pages/shoe-repairs

    Thanks for giving us a try and for your patience with the Brie flats!

  • NB
    Natasha B.
    I recommend this product
    Rated 5 out of 5 stars
    6 months ago
    Brie Ballet Flat

    Should of gone aside small but it's ok, I still love this one

  • AH
    Anne H.
    I recommend this product
    Rated 5 out of 5 stars
    7 months ago
    Brie Ballet Flat

    Comfy shoe and goes with everything.

  • AB
    Angela B.
    I recommend this product
    Rated 5 out of 5 stars
    7 months ago
    Brie Ballet Flat

    Love these shoes. Very comfortable,