3-7 business day delivery for urban areas & 4-9 business day delivery for rural areas. We offer FREE shipping when you're logged in to your online account. If you want to check out as a guest, there is an $8 shipping fee.
Orders are shipped to you Monday to Friday 9am to 4pm, so make sure you have a delivery address you can receive your order to during these days and times.
You can return items easily within your online account! If you're not happy with your online purchase, we'll happily give you a full refund or exchange (including sale items) within 14 days of receiving your order.
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We are Merchant 1948
With a history coursing three generations, Merchant 1948 has become a household name. A trusted source of premium leather footwear, for any and all occasions. Born out of a respect for both quality leather and for the art that is shoemaking.
Our footwear is built for the way you live. A clever mix of form, function, and fashion, with heritage firmly at its heart; footwear tailored carefully by us, to work relentlessly for you.
Workshop
We have a Merchant Workshop installed in one of our flagship stores for shoe repairs, upgrading soles, stretching leather, and more! Our shoes are designed and crafted for the long haul but our Workshop was created to ensure you get the service you need so your shoes can last a lifetime.
Our Stores
We've been putting shoes on feet since 1948. We are proud to be the go-to destination for quality footwear and friendly service. Visit any of our stores across New Zealand and Melbourne to experience it yourself!
Our Blog
Explore our blog and join us as we share the stories behind our collections, craftsmanshop, community and more.
Isabella Anselmi | Crafted in our very own factory in China
An iconic New Zealand household name, Isabella Anselmi is our women's brand named after our founder’s daughter. A portion of our Isabella Anselmi footwear is made by skilled craftspeople in our own factory in Chang-An, China. We set up this operation a few years ago to gain control of our product and ensure good working conditions for our talented team.