Williams Dress Boot

• For nubuck or suede, brush gently with a soft suede brush after wear to remove surface dust and restore the natural texture. For smooth leather, wipe clean with a soft, dry cloth.
  
• Apply a protector specifically designed for the material before first wear and periodically thereafter. Always test any care product on a discreet area first.
  
• Avoid heavy rain and prolonged exposure to water. If the shoes become wet, blot away excess moisture and allow them to dry naturally, away from direct heat or sunlight.
  
• Use cedar shoe trees between wears to absorb moisture, maintain the shape of the shoe and support the leather insole.
  
• Allow the shoes to rest for at least 24 hours between wears so the leather and cork footbed can fully dry and recover.
  
• Clean the rubber outsole with a lightly dampened cloth, taking care not to saturate the leather or Goodyear welt.
  
• Wipe antique brass hardware with a soft, dry cloth. Avoid harsh cleaners and metal polishes.
  
• Do not apply standard leather creams, waxes or oils to nubuck or suede, as they may darken the material and flatten its texture. For smooth leather, apply a suitable leather conditioner sparingly when required.
  
• When the outsole eventually wears down, have the shoes professionally resoled to preserve their structure and extend their life.
  

Returns

• Start a return through your online account
• We’re happy to offer a full refund, exchange, or store credit for full-priced items returned within 30 days of delivery.
• All sale items are final sale and non-refundable. But we’ll gladly swap them for an exchange or credit (online or in-store). See our full shipping & returns policy here.

Shipping

2-3 business day delivery for urban areas & 3-4 business day delivery for rural areas. Orders are shipped to you Monday to Friday 9am to 4pm, so make sure you have a delivery address you can receive your order to during these days and times.