Terms & Conditions

Boot Week Instagram Giveaway

Competition is open to entries from 05/05/25 to 11/05/25.
Entry is open to all New Zealand & Australian residents ages 18 years old and above, except for employees and their immediate families of Merchant 1948, its subsidiaries, and related entities.
To enter, users must have commented the name of the boot they want to win, tagged a friend and followed the @‌merchant1948 Instagram account.
Winner will be chosen at random on 12/05/25, and contacted via direct message by the official @‌merchant1948 Instagram account.
Winner will have 48 hours to respond to our direct message to claim prize. If deadline is not met, another winner will be selected at a later date.
Winner will have the right to choose 1 x Merchant 1948 boot in size and colour of choice up to the value of $500 for themselves and will also be given a complimentary boot fitting at their closest Merchant 1948 store.
This promotion is in no way sponsored, endorsed, or administered by, or associated with, Instagram.

*Get $70 off ALL full-priced boots
Excludes sale. Discount will be applied after items are added to the cart. Discount applies to the marked price. Cannot be used in conjunction with any other offers. Limited time only.

Goodsole x AS Colour Bundle Deal

Welcome voucher, $30 off full priced footwear*

*This offer may not be used on sale items, care products or gift cards. Not valid in conjunction with any other offers or Loyalty offers. Redeemable online only. One time use code only.  

Gift Cards

*Gift cards cannot be purchased in conjunction with any promotions or sales. Any items can be purchased with gift card online or in store. Any items purchased with a gift card that are returned for a refund will be refunded onto gift card. Afterpay cannot be used to purchase gift cards. Please chose wisely, Gift Cards cannot be returned, redeemed or exchanged for cash.

Shipping & Handling

*Important: The recipient of an order will be responsible for any import duties or taxes charged by the recipient's country and carrier-related fees. 

Social Media Policy

While we do our very best to read and respond to as many comments as possible, please understand at times this may not be the case. If your enquiry is urgent or if you would like to discuss a matter further, please contact our Customer Care team and they will be able to assist.

If you tag any images with any of our brand social media handles, (@merchant1948 and @deucesneakers) you are voluntarily submitting the content and give Merchant 1948 the unrestricted right to use, in any capacity without limitation and compensation.

Merchant 1948, in its complete discretion, reserves the right to remove posts it considered offensive, irrelevant, hurtful or spam. Promotion for commercial services will be removed unless prior permission has been received or the user is an official Merchant 1948 partner.

Goodsole x AS Colour Giveaway

1. Competition is open to entries from 22/04/25 to 02/05/25.

2. Entry is open to all New Zealand & Australian residents ages 18 years old and above, except for employees and their immediate families of Merchant 1948, its subsidiaries, and related entities.
3. To enter, users must have commented their vote for their favourite Goodsole x AS Colour bundle, tagged a friend and followed the @‌merchant1948 Instagram account.
4. Winner will be chosen at random on 02/05/25, and contacted via direct message by the official @‌merchant1948 Instagram account.
5. Winner will have 48 hours to respond to our direct message to claim prize. If deadline is not met, another winner will be selected at a later date.
6. Winner will have the right to choose 1 x Goodsole x AS Colour bundle in size and colour of choice for themselves and and 1 x Goodsole x AS Colour bundle in size and colour of choice for their nominated friend.
7. This promotion is in no way sponsored, endorsed, or administered by, or associated with, Instagram.

Customer Reviews

Here at Merchant 1948, we value your honest feedback! Your reviews help us improve our products, designs and helps other customers with their choices. All reviews that meet our terms and conditions are welcome, whether they are positive or negative.

By submitting a review, you warrant and agree that:

- your review is relevant and accurate, and reflects your honest opinion

- you are the author and owner of any intellectual property rights contained within your review

- we may use any content of your review for promotional, marketing and publicity purposes (either together with your name or without your name)

Reviews will be removed if they breach these terms and conditions or if they contain unlawful, offensive, inappropriate or derogatory material. Although reviews may be moderated, we are under no obligation (unless required by law) to oversee, monitor or moderate reviews. You agree to indemnify Merchant 1948 against any claims and expenses arising out of your breach of these terms and conditions or violation of the rights of any third party. By submitting your email address in connection with your review, you agree that we and/or our third-party service providers may use your email address to contact you about the status of your review. Any personal information collected in connection with your review will be handled in accordance with our Privacy Policy.

Typographical Errors

In the event that an item(s) is listed at an incorrect price or with incorrect information, Merchant 1948 reserves the right to withdraw that item(s) from sale, and to refuse or cancel orders. Merchant 1948 will make all reasonable efforts to contact the customer using the details provided and all received monies will be refunded using the method received.

Sole Rewards Terms and Conditions  

Definitions: 

“Merchant 1948” means owned and operated by Overland Group New Zealand Ltd, trading and referred to as “Merchant”, “we”, “us”.  
“Rewards” refers to Sole Rewards or other benefits given to members as a consequence of purchasing behaviours, incentives and/or promotions.  
“Membership” refers to Sole Rewards membership account.  
“Email” refers to the email you provided to us, used for Sole Rewards Programme communication purposes.  
“Tier Entry” refers to the date of entering a Sole Rewards Tier.  
“Terms” refers to the Terms and Conditions of Sole Rewards Loyalty Programme.  
“Loyalty Spend” refers to the accumulated amount spent in the span of 12 months to qualify for Sole Rewards Tier Entry.  
 
General:  

1 By joining Merchant Sole Rewards, you agree to the terms and conditions below which may be updated from time to time. We reserve the right to modify, refuse or terminate a member’s account without prior notice. We recommend that you check the terms and conditions regularly. If you do not wish to accept any changes made, please contact us at merchantinfo@overlandfootwear.co.nz and we will close your membership for you. If you continue to participate in the Sole Rewards programme after the Terms have been changed, you are deemed to have accepted those changes. 

2. If a Loyalty Reward is permitted to stack with an in-store promotion, the Loyalty Reward will always be applied first before the promo. 

3. Merchant may collect personal information from members for the purpose of facilitating the Sole Rewards Loyalty programme. Personal information will be handled in accordance with Merchant’s Privacy Policy.   

4. Email address that you provide to us will be used to update you with Sole Rewards benefits, latest deals, news, updates or any other relevant information. 
5. Merchant will not be liable for any member Email that is misdirected, lost or not received.   

6. Sole Rewards Membership and Rewards are not transferable between New Zealand and Australia.  
 
Joining Sole Rewards: 

7. Complete the Sole Rewards registration steps online or in-store. If you have registered for a Sole Rewards account in-store, you must also activate your online account in order to shop online and accumulate Loyalty Spend.  

8. You must ensure that all information you provide to us are (is) correct and kept up to date.  
 
Sole Rewards Membership: 

9. All memberships are valid for 12 months from date of Tier Entry. 

10. If you enter a new Tier within 12 months, your membership will be extended for another 12 months upon date of entering new Tier. Your Membership Anniversary will count from the start of your new Tier Entry. 

11. All Membership Rewards can be used at any Merchant retailers, both in-store and on Merchant’s website, unless stated otherwise. 

12. Each Membership Reward may only be used once and cannot be used as a layby payment.

13. Only one Membership Reward can be redeemed per transaction and is not valid with any other offers.

14. Membership Rewards are applied to Full Priced footwear and bags only unless stated otherwise.

15. You may not have more than one Sole Rewards Membership and you may not transfer your Membership account or Rewards to another person. 

Sole Rewards Member Tier: 

16. To qualify for Sole Rewards Member Tier you must spend between $0 - $199 within 12 months.

17. You are eligible to receive Free Shipping as a Sole Reward member. 
 
18. A $10 Sign Up Voucher will be valid for 12 months from date of Tier Entry and may be used on Full Priced footwear and bags only.  
 
19. If you move up a tier at any point during the 12-month period:  
Unused Rewards from your Member Tier will continue to remain valid for a duration of 12 months from the date of receiving Rewards, unless stated otherwise. New Rewards will be rewarded in accordance with your new tier and will be valid for a duration of 12 months from date of issue, unless stated otherwise. 
 
Sole Rewards Insider Tier: 

20. To qualify for Sole Rewards Insider Tier you must spend between $200 - $399 within 12 months. 
 
21. You are eligible to receive Free Shipping as a Sole Reward Insider. 
 
22. A $30 Tier Entry Voucher will be valid for 12 months from date of Tier Entry and may be used on Full priced footwear and bags only.  
 
23. A $20 Birthday Voucher will be rewarded 2 weeks prior to the Birth Date provided by you, and will remain valid for another 4 weeks after Birth Date – the voucher will be valid for a total of 6 weeks. If a Birth Date has not been provided to us, unfortunately a Birthday Voucher will not be issued and cannot be claimed. Full priced footwear and bags only.
 
24. A 15% Off One Transaction Voucher will be valid for 12 months from date of Tier Entry and may be used on Full priced footwear and bags only. 
 
25. If you move up a tier at any point during the 12-month period:  
Unused Rewards from your Insider Tier will continue to remain valid for a duration of 12 months from date of receiving Rewards, unless stated otherwise. New Rewards will be rewarded in accordance with your new tier and will be valid for a duration of 12 months from date of issue, unless stated otherwise. 
 
26. You are eligible for Discretionary Discounts. Discretionary Discounts will be offered and communicated through email at any time.  
 
27. You are eligible for Early Sale Access at Merchant’s discretion. 
 
Sole Rewards Ambassador Tier: 
 
28. To qualify for Sole Rewards Ambassador Tier you must spend between $400 - $799 within 12 months. 
 
29. You are eligible to receive Free Shipping as a Sole Reward Ambassador. 
 
30. A $50 Tier Entry Voucher will be valid for 12 months from date of Tier Entry and may be used on Full priced footwear and bags only. 
 
31. A $25 Birthday Voucher will be rewarded 2 weeks prior to the Birth Date provided by you, and will remain valid for another 4 weeks after Birth Date – the voucher will be valid for a total of 6 weeks. If a Birth Date has not been provided to us, unfortunately a Birthday Voucher will not be issued and cannot be claimed. Full priced footwear and bags only.
 
32. A 25% Off One Transaction Voucher will be valid for 12 months from date of Tier Entry and may be used on Full priced footwear and bags only. 
 
33. If you move up a tier at any point during the 12-month period:  
Unused Rewards from your Ambassador Tier will continue to remain valid for a duration of 12 months from date of receiving Rewards, unless stated otherwise. New Rewards will be rewarded in accordance with your new tier and will be valid for a duration of 12 months. 
 
34. You are eligible for Discretionary Discounts. Discretionary Discounts will be offered and communicated through email at any time.  
 
35. You are eligible for Early Sale Access at Merchant’s discretion. 
 
36. You are eligible for Surprise and Delight at Merchant’s discretion.  
 
Sole Rewards VIP Tier: 
 
37. To qualify for Sole Rewards VIP Tier you must spend $800 and above within 12 months. 

38. You are eligible to receive Free Shipping as a Sole Reward VIP. 
 
39. A $75 Tier Entry Voucher will be valid for 12 months from date of Tier Entry and may be used on Full priced footwear and bags only.  
 
40. A $50 Birthday Voucher will be rewarded 2 weeks prior to the Birth Date provided by you, and will remain valid for another 4 weeks after Birth Date – the voucher will be valid for a total of 6 weeks. If a Birth Date has not been provided to us, unfortunately a Birthday Voucher will not be issued and cannot be claimed. Full priced footwear and bags only.
 
41. A 30% Off One Transaction Voucher will be valid for 12 months from date of Tier Entry and may be used on Full priced footwear and bags only. 
 
42. If you move up a tier at any point during the 12-month period:  
Unused Rewards from your Ambassador Tier will continue to remain valid for a duration of 12 months from date of receiving Rewards, unless stated otherwise. New Rewards will be rewarded in accordance with your new tier and will be valid for a duration of 12 months  
 
43. You are eligible for Discretionary Discounts. Discretionary Discounts will be offered and communicated through email at any time.  
 
44. You are eligible for Early Sale Access at Merchant’s discretion. 
 
45. You are eligible for Surprise and Delight at Merchant’s discretion.  
 
46. You are eligible for 1 x Care Product of your choice, valid for 12 months from date of Tier Entry. Care Product can be redeemed in store without purchase, this cannot be redeemed online.  
 
47. You are eligible for 2 x Service Discounts at 50%, valid for 12 months from date of Tier Entry.

Returns and exchange:  
 
48. Rewards will not be reinstated against returned purchases. 
 
49. If a reward has been used and the purchase is exchanged for a higher price, the value difference payable will not be discounted.  
 
Rewards Exclusions:  
 
50. Excludes purchases of gift cards, sale items, and items under care products.  
 
51. Excludes outlet stores.